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CAPTOR 3.4.2 - iOS 13 Readiness & New Policy Options

Josh Bohls

This week marks the release of CAPTOR 3.4.2, just in time for iOS 13. Most of this release is under the hood and invisible to end users. For our MobileIron customers, there is an SDK update to v4.4.0.12. For BlackBerry Dynamics, we updated to SDK v6.1.0.170. Most of the work for this update involved compatibility testing for iOS 13.

For IT Admins managing CAPTOR, you now have two new policies to consider. As always, these are optional and the default behavior is “status quo” so there is no action required to maintain existing functionality and user capabilities. The two new policies are:

PromptLocation.jpg

Prompt for Location Services: Previous to this update when CAPTOR was first launched, the end user was prompted to allow or disallow location services, which applies a location to captured content in the form of a caption and inserted in the metadata. Based on privacy concerns and/or regulatory issues, some of our customers did not want to track and tag locations, so we implemented a policy to disable the prompt and turn off the location tagging completely within CAPTOR.

The configuration options include 1) prompting the user to decide whether to allow location services, or 2) disabling location services for the app entirely. There is not a third option of requiring location services to be enabled, as this would violate app store terms of service.

For MobileIron or VMware admins, the policy key is “allowlocation” with values “user” or “false”. For BlackBerry UEM admins, the policy appears in the Configuration tab of CAPTOR for BlackBerry’s app configuration with a dropdown menu.

FileExportMax.jpg

File Export Max Size: The second new policy is a limitation on the size of any file exported/shared from CAPTOR. This is primarily to improve the end user experience whenever there is an email attachment size limitation in place. Once configured, the app will inform the user if the file is too large and provide some guidance on how to make it smaller (change the contents of the file or adjust the quality setting). If this setting applies to your organization, we recommend setting this policy with the same value as your email attachment size limit.

For MobileIron or VMware admins, the policy key is “filesizelimit” with numerical value of 1-30 (representing the size in MB). For BlackBerry UEM admins, the policy appears in the Configuration tab of CAPTOR for BlackBerry’s app configuration with box to enter your numerical value (1-30). The default value is “unlimited”.

Please note, this policy only applies to content shared manually. CAPTOR Backup protocols will still function as normal without any size restriction.