CAPTOR 3.3.x represents the most substantial functional app update in almost two years and satisfies the feature most requested by our customers and reseller partners - a secure centralized backup option.
What is Secure Content Copy?
Secure Content Copy is a backup service enabling an organization to have photos, videos, scanned documents, and audio recording (ie CAPTOR content) copied and transferred from employee mobile devices to a centralized on-premise content server or network drive. The service utilizes common data transfer protocols - initially SMB2, WebDAV, and SFTP - and is fully managed and controlled within your EMM console (ex. MobileIron Core, BlackBerry UEM, VMware Workspace One). The service can be automated or set up to allow the employee to backup content on demand.
Why is this important?
There are two primary reasons why this service may be beneficial to your organization. First, it provides you a simple and secure method of backing up corporate data that previously existed only on the employee’s mobile device. If an employee’s device was lost or stolen, the content could be wiped/deleted, but it could not be recovered.
Secondly, your company may have a workflow or use case requiring the captured content to be made available to other departments or employees. For example, a police department would benefit from having photos and videos automatically copied to a central server and made available to evidence processors and investigators.
Who is responsible for setting up and managing the service?
This backup service is completely optional and is disabled by default, requiring the organization’s IT Admin to enable it by policy. I would recommend first reviewing the current configuration guide for your EMM platform. You will need to establish the content server on your network first. Once you determine the best data transfer protocol (SMB2, SFTP, or WebDAV), you will then set up the policies in your EMM console. We strongly recommend setting up tunneling/VPN to encrypt the data in transit.
When will the service be available?
We are releasing the MobileIron version the week of December 17, 2018, BlackBerry in early January 2019, and VMware/AirWatch in mid-January.
Where can I get more information?
Request documentation or send an inquiry by emailing firstname.lastname@example.org.