contact us

We'd love to hear from you - just enter your email address and a note and we'll respond within 24 hours.

5501A Balcones Dr #312
Austin, TX 78731
United States

5129708204

Inkscreen helps government and enterprise customers securely capture and manage content. CAPTOR has been called a “camera app on steroids wearing a bulletproof vest”, combining photo, video, and audio capture with full document scanning, encrypted containerized storage, and IT controls to manage how content is created, stored, and shared. 

Privacy Policy

Privacy Policy

Effective on 2020-April-10
This privacy statement describes how Inkscreen LLC collects and uses customer data.

Marketing

When you purchase licenses, request information through one of our channels (website, phone, email), request a trial, or sign up for Inkscreen updates at an event, your contact information will be added to our marketing database. At any time you have the full right and ability to unsubscribe or request your information be deleted from our database. Our outbound marketing activities are limited to infrequent announcements about products, services, and company news. Over the last five years we have averaged fewer than 6 such emails per year.

We do not sell or share your information with third parties. The only information we collect is that which is expressly provided to us by you directly.

APPLICATION USAGE

Location Services
Some services in this application make use of location-based data. We do not collect this information. Rather, it is stored as metadata and stamped on content you create through the use of the app. You have the ability to deny access to location services at the initial launch of this app and through general settings. You also have the option to disable location services completely by policy when configuring the app policies within your enterprise mobility management system.

Data Collection and Use
We collect anonymous application crash logs, which only identify the type of device, the operating system level on the device, and the version of CAPTOR installed. We collect this information in order to improve the stability of the app.

We never process or store customer-generated content (photos, audio/video recordings, scanned documents) on our servers. We have no access to customer-generated content and no visibility into customer-generated content.

The optional “CAPTOR Compliance” service requires the customer to opt-in (via web/email request or order form) and involves collecting and reporting certain end user actions (events) while using our applications. For the sole purpose of generating the alert report to the customer, this service logs the username, device type, event time/date, event location (if enabled by policy and opted in by user), and event description.

From time to time we will add an event trigger in the application which records the bulk quantities of interactions. For example, we may release a new feature and add an event trigger to inform us how often the feature is accessed. There is no identifying information collected on the user, the device, or the location.

Certain versions of CAPTOR invite the user to enter their name and email in order to be advised of future updates. Entering this information is completely optional. 

Certain versions of CAPTOR require the user to authenticate through the Inkscreen Licensing Server. This process logs the username and a device identifier. The collection of this data is for the sole purpose of validating the license and logging unique users against a license cap.

Sharing Your Information
We will not share your information with third parties unless one of the following situations arise:

  • as required by law, such as to comply with a subpoena, or similar legal process.

  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

  • if Inkscreen LLC is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Tracking and Ads
We do not collect any usage information other than anonymous crash logs and events described above, and we will never subject you to advertising within the app.

Security
No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security, however we have taken extreme measures to develop and maintain this app in a manner that provides optimal data security for our users.

Notification of Privacy Statement Changes
We may update this privacy statement to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact
You can contact us about this privacy statement any time:

Inkscreen LLC
Email: support@inkscreen.com
Phone:  (512) 888-9090